WCI ANNUAL CONFERENCE | AUG. 23-26
Solve your toughest claims challenges.
OVERVIEW
WCI 2026 is your chance to get practical insights from the people shaping the future of claims and risk. With over 13 sessions, we're leading conversations that will help you plan for what's ahead this year and into 2027. Have a specific question or challenge? Submit it now and hear how our experts are addressing it in Orlando.
13 sessions.
9 speakers.
Insights that move you forward.
At WCI, Sedgwick will be connecting you with the experts and insights behind smarter, more confident claims decisions. From litigation and medical management to AI and the evolving claims landscape, we’re tackling the issues driving complexity — and how to solve them.
Balancing Care and Cost: Medical Treatment Challenges in the Workers' Compensation System
DATE
Monday, Aug. 24
TIME
1-2 p.m.
SPEAKERS
Max Koonce, Chief Claims Officer, Sedgwick
Rhonda Hammond, Director, Associate Risk Services, Ascension Health
Josephine Copeland, Senior Vice President, Product Design & Strategy, Managed Care, Sedgwick
Brittany O'Neil, Assistant Director, Division of Workers' Compensation, Florida Department of Financial Services
During this session, you’ll discover:
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How access to timely, high-quality medical care impacts workers' compensation outcomes and claimant recovery
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How fee schedules, reimbursement models, and provider participation influence treatment and cost management
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How regulatory requirements and medical decision-making strategies can help balance quality care with effective cost containment
Industry Keynote Address: The Next Decade of Risk – Are You Built to Survive It?
DATE
Monday, Aug. 24
TIME
9:50-10:45 a.m.
SPEAKERS
Kimberly George, Global Chief Brand Officer, Sedgwick
Mark Walls, Chief Marketing Officer, Safety National
Pamela Brann, Senior Vice President of Risk Management, Cast & Crew
Shaun Jackson, Executive Director, Risk and Insurance, Panda Restaurant Group
Hunter Johnson, Director of Risk Management, AT&T
During this session, you’ll discover:
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How AI, workforce shifts and litigation trends are reshaping risk
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Where current strategies are falling short
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What leading organizations are doing today to adapt and future-proof their strategies
Proving the Payback: Technology - Artificial Intelligence, Analytics, Modeling - and ROI usage in workers’ compensation claims
DATE
Monday, Aug. 24
TIME
3:15-4:15 p.m.
SPEAKERS
Suzanne McTeague, Vice President Client Services, Sedgwick
Vishy Padmanabhan, Chief Transformation Officer, Sedgwick
Luke Harrison, President - Walmart Claim Services, Inc., Walmart
Hunter Johnson, Director of Risk Management, AT&T
During this session, you’ll discover:
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Where AI and analytics are improving claims outcomes
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Practical examples of turning innovation into real results
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How leading organizations are measuring impact and ROI
Explore all of our WCI sessions.
Let's help you solve your toughest claims challenges.
Meet our featured speakers.
Kimberly George, Global Chief Brand Officer
Kimberly is a recognized leader in claims, healthcare and business strategy, with extensive experience across innovation, product development and industry collaboration. She’s a frequent speaker and trusted voice on emerging trends shaping the future of claims.
Vishy Padmanabhan, Chief Transformation Officer
Vishy leads large-scale transformation across technology and operations, bringing extensive experience in digital innovation, product strategy and driving measurable business impact.
Max Koonce, Chief Claims Officer
Max leads Sedgwick’s global claims strategy, with responsibility for innovation, best practices and industry engagement. He brings deep experience across claims management, regulatory relationships and client program performance.
Insights you won’t get anywhere else.
Hear from the industry leader with 5x more claims data* than our competitors. That’s the perspective we’re bringing to WCI — helping you make smarter decisions and solve your toughest claims challenges. Get more details about the WCI 2026 Conference.
* Based on Sedgwick 2025 casualty book of business data versus leading competitors.
Facing a tough claims decision?
Tell us about it and get expert insights at WCI to help you solve it.
