ON-DEMAND WEBINAR
Build a smarter absence program with human touch.
Watch the video to hear Sedgwick experts explore how leading organizations are using AI, governance and smarter workflows to improve the employee experience.
Also, don't miss our free transformation playbook that outlines how to structure an AI-driven program focused on a human experience.

During this webinar, you'll learn:
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Why modern employee experiences require both technology and human expertise.
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How AI can reduce administrative work while supporting better decisions.
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The governance guardrails every organization should establish before scaling AI.
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The metrics that matter most for measuring quality, efficiency, compliance and return-to-work outcomes.
Meet the speakers

Guest speaker Tim O'Connor
ABSENCE, DISABILITY AND LIFE CONSULTANT, MARSH MCLENNAN AGENCY
With over a decade of experience in employee benefits, Tim advises employers on developing and optimizing their absence, disability and life programs. As a consultant with Marsh McLennan Agency, he helps organizations navigate program implementation, leverage data-driven insights and strengthen vendor partnerships. His expertise spans large-scale program management and client relationship strategy, making him a trusted advisor in the workforce absence space.

David Setzkorn
SVP, COMPLIANCE AND WORKFORCE ABSENCE PRACTICE LEADER
Drawing on his 15-plus years of experience as an expert on leave administration for insurance carriers and brokers, David provides thought leadership, best practices and compliance guidance on workforce absence — enabling Sedgwick to provide clients with world-class benefits administration services.

Charlie Woosley IV
SVP, BUSINESS INTELLIGENCE AND ANALYTICS
Charlie oversees the strategic direction of reporting, analytics and data science efforts for Sedgwick’s workforce absence business. His work focuses on integrating generative and analytical AI to transform data into actionable insights, driving innovation and organizational efficiency.

Diane Boyden
MANAGING DIRECTOR, WORKFORCE ABSENCE
Diane is an operational process management and customer service expert with extensive leadership and strategic planning experience in development and growth environments. During her 20-plus years of industry tenure, Diane has focused on operations management, strategic partnerships, product support and development, process analysis and reengineering, and overall program quality review and execution.

Anthony Bilotto
MANAGING DIRECTOR, BUSINESS TRANSFORMATION
As a member of Sedgwick’s global transformation leadership team, Anthony works to align people, data and technology to advance growth and innovation in our workforce absence business. A former U.S. Air Force pilot, he brings focus, discipline and a results-driven approach to large-scale transformation.